Who’s Who at Solva Care?

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Solva Care was set up as a pilot project in 2014.  In 2018, we became a charity.  All our Trustees live or work in Solva, and many have links with pan-Wales bodies in the fields of health and wellbeing, particularly for older people.

Barbara Bale

Chair of Solva Care Board of Trustees

Mollie Roach


Jonathan Higgins

Finance Chair and Honorary Treasurer

Dr John Holland

Vice Chair

Joe Griffin


Maggie McKenzie


Sandra Young


Sue Chichlowska


Barbara Bale

I have been a Trustee of Solva Care since 2018, having been a part time resident of Solva since 2017. We moved here full time after I retired in 2019.

I am married with two grown up children who both live away.

Before I retired my career had been in the public sector having initially qualified as a nurse and midwife in Liverpool and the South East of England.

I enjoy different types of group exercise, cooking and reading.

I was elected as vice chair of Solva Care in 2021.

Contact Details:

Email: bf.bale@outlook.com

Phone: 07307 210082

Mollie Roach

I taught English in the West Midlands and following retirement we returned to Solva, where my husband’s family are from.

Prior to my involvement in Solva Care, I was a member of Solva Community Council, served on a variety of committees and was Chair for several years. I was Lay member of Hywel Dda University Health Board for two terms and chaired the Clinical Governance Committee.

I have a keen interest in current affairs, keep up to date on matters of local and national interest. I feel fortunate to be living in Solva where the community is very strong and there is a willingness to work together for the benefit of everyone.

Contact Details:
Email: alanmollie@btinternet.com
Phone: 01437 721580

Jonathan Higgins

I am a retired Barclays Bank Manager and have lived in Solva (or just outside) for eleven years after buying an old barn at Caermedris Farm and converting it to our home. Married to June and we have a rescue dog called Bosun.

Locally I am Treasurer of Solva Memorial Hall and of Parc-y- Capel and thirdly of Solva Luncheon club where I am also one of the team of cooks. I am the organiser of the Pembrokeshire Ukulele Pirates (we meet at the Royal George on Tuesday evenings) and have played at many local events.

June and I spend a good deal of time gardening and dog walking Newgale beach being Bosun’s favourite where we are both compulsive litter pickers.

Contact details:
Email: jasperkennel@hotmail.com
Mobile: 07896746774

Dr John Holland
I have been a trustee for just over two years. We have had a home in Solva for three years. It is a privilege to live in Solva with its welcoming and caring community.

I worked in the Welsh Valleys as a GP and clinical director until retirement just pre-pandemic. My motivation for becoming involved with Solva care was based on my conviction of the huge benefits of providing services such as those available through Solva Care.

Contact details:

Email: drjohnholland@hotmail.com

Mobile: 07966 787791

Joe Griffin

My motivation for becoming a trustee is to support and strengthen the work that is done by the Solva Care team who work tirelessly to help our older generation. To be a part of that is a great privilege. I also serve as an elected member of Solva Community Council and report at their monthly meetings on the achievements of Solva Care which is renowned not just in Wales but in other countries around the world.

Contact Details:
Email: gjoegriffin@aol.com

Maggie McKenzie

I grew up in Australia where I trained and worked as a Physiotherapist and travelled to live in London in the early, experimental and fun 70’s. After working in a number of unusual settings to broaden my medical interests, I retrained as a Psychotherapist, running a large training organisation in London which we closed early this year.

I discovered Pembrokeshire and Solva 27
years ago and moved in 2012 where I now live with my charming and energetic cavapoo, Eski.
I’m passionate about all living beings deserving respect and kindness.

Sandra Young

I have worked with a variety of ages, needs and organisations for many years.  My first teaching post was a teacher of commercial subjects. I then trained in dyslexia working in secondary schools.

During my twenty years as a member of Solva Community Council, I was able to develop my skills for working with people. My Open University courses included, Collegial Management for Schools, Educational Psychology as part of my BA.

I feel that I have a wealth of experience and more importantly masses of empathy to help and support our service users. More recently my networking skills have been instrumental in working with other agencies who provide activities for Solva Care.

Contact Details:
Email: sandrajaneyoung@btinternet.com Tel: 01437 721450

Sue Carnes Chichlowska

Sue Carnes Chichlowska has lived, studied and worked in Pembrokeshire for the last 30+ years whilst travelling back and fore to Central Africa where she is involved in development work and research.  Her research focus is in public health and the integration of health and social care for older people and community development.

Contact Details:
Email: susancarneschichlowska@gmail.com

Lena Dixon


Lesley Robertson-Steel

Activities Assistant

Bruce Payne


Carol Ann Jones

Associate member

Fran Barker

Associate member

Sue Denman

Associate Trustee

Jessie Buchanan

Community Action Researcher & TfC Project Coordinator

Solva Care Board Minutes

Solva Care publishes all the minutes of its Board meetings, since becoming a charity.

Solva Care structure

Click below for a copy of our management structure

Our Privacy Policy
Solva Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, solvacare.co.uk and as described in Parts 5 and 6, below, we do not collect personal data about you unless you contact us. Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

1. Information About Us.
Our Site is owned and operated by Solva Care.
Registered address: Little Valley, Wiston, Pembrokeshire SA62 4PJ
Data Protection Officer: Bruce Payne
Email address: brucepayne@solvacare.co.uk
Telephone number: 07890 987259
Postal Address: Little Valley, Wiston, Pembrokeshire SA62 4PJ

2. What Does This Policy Cover?
This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:

a) The right to be informed about our or collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.
b) The right to access the personal data we hold about you. Part 9 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 10 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

5. What Personal Data Do You Collect?
Subject to the following, we do collect personal data from you upon reservation. We do not place cookies on your computer or device, nor do we use any other means of data collection.

If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. i.e. your appointment details or questions.

6. How Do You Use My Personal Data?
If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see Part 7, below.

As stated above, we do not generally collect any personal data unless reservation. If you contact us and we obtain your personal details from your email, we may use them to respond to your email.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We will not share any of your data with any third parties for any purposes other than storage on an email server.

7. How and Where Do You Store My Data?
We will only store your personal data in the UK. This means that it will be fully protected under the GDPR

Please contact us using the details below in Part 10 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.

Personal data security is essential to us, and to protect personal data, we take the following measures:

Email and backup encrypted on the server.

8. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

We do contract with the following third party for data storage purposes of our website:

WebZer LTD, 2 Ynys Dawel, Solva, Haverfordwest
If any of your personal data is transferred to a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 7.

If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR, as explained above in Part 7.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

9. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 20 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

10. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Bruce Payne:

Email address: brucepayne@solvacare.co.uk

Telephone number: 07890 987259

Postal Address: Little Valley, Wiston, Pembrokeshire SA62 4PJ

11. Changes to this Privacy Policy
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Cookies used on this website
What are Cookies?

To enable additional features of the website to work cookies are placed on your hard drive or browser. Use of cookies is common practice and many websites use them and most internet browsers automatically accept cookies.

We provide this information to you as part of our policy to comply with the recent changes to the law relating to the use of cookies and other information storage technology operating on websites.

Use of Cookies by solvacare.co.uk

We use cookies on the solvacare.co.uk website to collect information about how our visitors use the website and to collect standard analytics data to enhance the performance of our website. This is important to us as we want to improve the visitor experience when you browse our website and ensure that it is as user friendly as possible.

Having said that, our cookies do not gather any personal identifying information such as a person’s name or e-mail address and any information gathered using cookies is compiled on an aggregate and anonymous basis.

The below points provide further details about the cookies which we use on our website and a description of the purpose of each of these cookies.

Essential: We do set these cookies in order to maintain functionality and integrity of your visit and the contents of your shopping basket. If we do not set these cookies the site may not function correctly for you.

Customer: We may use these cookies to let your browser remember that you have visited our site before, so we can improve and adjust your shopping experience by showing you the most relevant products, best seller and offers.

Analytics: We may use these cookies to gather information about how our visitors and customers use our website, this allows us to improve our website and make it run better for everyone that visit us.

Social networks: We may use cookies from companies like Facebook, twitter or YouTube in order for their users to get the most out of visiting our site.

How do you disable Cookies?

If you want to disable cookies from your browser and delete all cookies that are stored on your PC, you can do this as often you want to. Please do keep in mind that removing cookies may cause our website to function slower when you visit it the first time.

To find out how to do this for your browser you can go to “help” on your browser’s menu or you can visit http://www.allaboutcookies.org/ to get more technical help.

Please be aware our customer service is not able to assist you in this as we do not have a relevant technical support team.

What happens if I really disable Cookies?

You need to understand that if you choose to disable cookies from your browser it will prevent you from fully experience the solvacare.co.uk website, as some or all of the areas of the website may stop to work for you.

You will see from the points above that certain of the cookies which we use on our website are considered to be essential for the working of certain aspects of the website. Please be aware that if these cookies are disabled we may be unable to provide certain web services which you requested.


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The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

How can i change my cookie settings on your website?

To change your settings please go to following link.

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Registered Charity Number 1172878